French phone bill waived after 12quadrillion-euro blunder

bbc.co.uk - A woman in south-west France, who received a telephone bill of nearly 12 quadrillion euros, has had the real amount she owed waived - after the company admitted its mistake. Solenne San Jose, from Pessac outside Bordeaux, said she received a huge shock when she opened the bill for 11,721,000,000,000,000 euros (£9.4qn). This is nearly 6,000 times France's annual economic output. She had requested her account be closed after losing her job last month. The former teaching assistant said she "almost had a heart attack.There were so many zeroes I couldn't even work out how much it was.”

The phone company, Bouygues Telecom, initially told her there was nothing they could do to amend the computer-generated statement and later offered to set up instalments to pay off the bill.

Link to Story: http://www.bbc.co.uk/news/world-europe-19908095

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